Privacy Policy
Last updated: June 2025
At NitroStack, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you use our services.
Information We Collect
Personal Information
We collect information you provide directly to us, such as:
- Name, email address, and contact information
- Account credentials and authentication data
- Payment and billing information
- Communication preferences and settings
Usage Information
We automatically collect information about how you use our services:
- Log data including IP addresses and browser information
- Device information and operating system details
- Usage patterns and feature interactions
- Performance metrics and error reports
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our email services
- Process transactions and send related information
- Send technical notices, updates, and security alerts
- Respond to your comments, questions, and customer service requests
- Monitor and analyze trends, usage, and activities
- Detect, investigate, and prevent fraudulent activities
- Comply with legal obligations and protect our rights
Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:
Service Providers
We may share information with trusted service providers who assist us in operating our services, subject to confidentiality agreements.
Legal Requirements
We may disclose information when required by law or to protect our rights, property, or safety, or that of others.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Our security measures include encryption, access controls, regular security assessments, and employee training on data protection best practices.
Your Rights and Choices
You have the following rights regarding your personal information:
Access & Portability
Request access to your personal data and receive it in a portable format.
Rectification
Request correction of inaccurate or incomplete personal information.
Erasure
Request deletion of your personal data in certain circumstances.
Objection
Object to processing of your personal data for specific purposes.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.
When we no longer need your personal information, we will securely delete or anonymize it.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Policy Updates
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.